As part of the Bakers Board quality assurance policy, complete customer satisfaction is essential to our family owned business. We will try our best to ensure you are elated with your final product.
For any item that is found defective, you have a 30 day period (from when the order was shipped) to contact us for a replacement. This policy applies to any item that is confirmed defective in material or craftsmanship, when used in a household setting and cared for according to the instructions given.
*We do not offer returns or exchanges on customized products as custom order sales are final.
**Minor imperfections, wood blemishes, surface markings, slight color and grain variations are normal. This excludes damage from misuse or abuse, such as improper cleaning, neglect, accident, or alteration.
